Rules, Policies, and Common Questions
First time at a bike park? Concerned about weather and its impact on your trip? What if someone gets hurt or sick before the trip you scheduled six months prior?
Our team understands you may have questions. Things happen, and plans change. We are here for you and want you to have the best experience possible.
If you have any additional question or concerns please feel free to reach out to us at anytime.
Info@jarrodsplacebikepark.com
(470) 336-1887
Park Rules
1. Helmets are required at all times. (Knee pads and elbow pads are strongly suggested)
2. We are not responsible for lost or stolen items.
3. Ride within your own limits (pre-ride, re-ride, free-ride).
4. All shuttle and ride passes MUST be visible.
5. All riders are required to sign a waiver.
6. All trails are one direction.
7. No riding on the public road.(We are not liable for use of the public road)
8. Adult beverages must be kept to the parking lot or campsites.
9. No Glass in campsites, parking lot, or on the mountain.
10. Designated access roads are off-limits unless marked otherwise.
11. No dogs on the trails.
12. All dogs MUST be on a leash at all times.
13. Do not touch closed trail signage or ride closed trails. Passes will be revoked if caught.
Camping Rules
1. Check in 9a-7p
2. Check out at 10a
3. Late check in must contact shop or email
info@jarrodsplacebikepark.com
4. One car per primitive van spot
5. Two cars per primitive RV Spot
6. Inverter Generators only
7. Generators for primitive van are allowed 8a-10p
8. Generators for primitive RV spots are allowed 24hrs
9. Please throw all trash in barrels or dumpster
Rainout Policy
Shuttles run sunshine or rain, only being held for extreme storms and lightening in the area. Shuttles and riding will resume 30 minutes after severe weather subsides. Flow trails will be closed if it rains and not re-opened until after they are deemed dry enough to prevent serious damage. Singletrack trails will stay open when wet.
When choosing to prebook you will not be eligible for a day pass refund, but only a Pass Raincheck. Only Bike Rental pre-bookings will be eligible for a refund due to inclement weather. If you decide to service your Membership Pass for the day, Pass Rainchecks are only available if it rains in the first 3 hours of operations and keeps operations down for more than 1 hour.
Nervous about not getting a refund? Please feel free to buy passes day of at Headquarters. We do not have capacity limits.
Pass Rescheduling
Worried about the forecast and do not want to risk it? Had an injury or sickness in the family? We do allow for Pass Rescheduling prior to your arrival or prior to you choosing to ride for the day if onsite. When choosing to prebook you will not be eligible for a day pass refund, only a pass raincheck.
If you decide to service your Membership Pass for the day, pass rainchecks are only available if it rains in the first 3 hours of operations and keeps operations down for more than 1 hour.
Nervous about not getting a refund? Please feel free to buy passes day of at Headquarters. We do not have capacity limits.
Pass rainchecks do not have an expiration date and have no blackout dates.
Bike Rental Rescheduling
Need to rebook or cancel without the chance of losing money? All rebooking’s and cancellations are required to be made 48 hours in advance. Failure to do so will result in a forfeiture of 50% of the scheduled booking.
Please email us Info@jarrodsplacebikepark.com.
Guided Tour Rescheduling
Need to rebook or cancel without the chance of losing money? All rebooking’s and cancellations are required to be made 48 hours in advance. Failure to do so will result in a forfeiture of 50% of the scheduled booking.
Please email us Info@jarrodsplacebikepark.com.
Camping Rescheduling
Need to rebook or cancel without the chance of losing money? All rebooking’s and cancellations are required to be made 48 hours in advance. Failure to do so will result in a forfeiture of 50% of the scheduled booking.
Please email us Info@jarrodsplacebikepark.com.
FAQ
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What does a park membership include?
Memberships provide access to all trails for the day, bathrooms, and bike wash. Park memberships are available for the day, the month, or 6 month period. Membership's can be purchased here.
What should I do before my visit?
- Sign your park waiver online here
- Pre-purchase your day pass
- Review the map and get familiar with the park.
- Keep up with our Instagram
- Check out The Boys of Jarrod's Place podcast
Do you close when it rains?
No! No, no, NO! Shuttle operations run per normal operations schedule, even during rain. We only put temporary operation holds in place when lightning is reported in the area.
Do you close for winter?
We do not close for winter. We run shuttle operations year round. Weather in the south is quite mild, and winter riding is an absolute blast!
Can I ride closed trails?
Trail closed means trail closed.
Can my dog run the trails with me?
No, unfortunately our four legged friends are not allowed on the trails. They must remain in the parking lot area leashed at all times, or playing in the dog park behind Park HQ.
Can I leave my dog in the dog park unattended while I ride?
The dog park is not a doggy daycare. You may NOT leave your dog in the dog park while you ride. Dog's in dog park must be with owner at all times.